Customer support

V1 Sports offers a number of support channels to all of our customers regardless of which products you’ve purchased from us. Here are those options.

1. Open a ticket!

The fastest way for any customer to get support is to use this form to open a ticket. Our support reps check this very frequently and will respond to you quickly.

The trick is to add as much information as possible so we can get you the help you need fast.

2. Email V1

You can email our support desk at

3. Knowledge Base

Our Knowledge base answers many common questions from V1 users, click here to view our knowledge base and see if your questions have been answered, or use it to learn about the V1 family of products.

4. Online Manuals

Our V1 Pro manuals are in PDF form and can be downloaded here.

Branded Academy & Pro Advantage Support

We strive to give our Branded Academy and Pro Advantage customers world class support. V1 Sports prides itself on providing world class technical support and training for our premium software customers.

NOTE: If you are a V1 Pro customer and would like premium support, please call our sales team at (800)777-7721 to sign up for Pro Advantage.

1. Phone Support

Our technicians are here to help your V1 experience be smooth and frustration free. Call us with technical support questions so we can help.

2. Live Training

Schedule a live training session with one of our in house experts. Click here to schedule training to learn more about your Branded Academy or V1 Pro software.

BodiTrak Pressure Mat


  • V1 Sports
  • 39500 High Pointe Blvd. #220
  • Novi, MI 48375 USA

Office Hours:
9 AM – 5 PM EST (Monday – Friday)